Central Otago value: Learning from the past
Longevity. It’s about growing with your environment. Hilton Signs Ltd has evolved over three decades—embracing technological change and making savvy business decisions to keep current in a fluid environment. It’s a business that’s learnt from the past, seized opportunities and is intent on making a positive difference for tomorrow. At weekends, the Hiltons enjoy the work-life balance offered by Central Otago’s awe-inspiring outdoors.
“While we’ve experienced a lot of change, over almost 30 years we’ve stayed focused on our core approach—to provide quality, affordable, consistent service. We feel that’s been key to our success. We’ve definitely learnt from the past. If you’ve been in business this long you get to know what works. And we really enjoy getting outdoors—we just love the landscape and climate here.”
TREAT PEOPLE RIGHT
Central Otago value: Having Integrity
Treating people right is a touchstone for the way Hilton Signs Ltd do business. They know that honesty and integrity are key characteristics in creating a consistently good customer experience and are an important part of doing business in Central Otago.
“We treat everyone the same, no matter whether the job is big or small. Recently we completed a small job for a gentleman who has now come back and getting a considerable sign done, so you never know. While fundamentally it’s important to treat people well, it also means people come back."
STRIVING FOR MORE
Central Otago value: Adding value
From the intricacies of traditionally-crafted signwriting to the current technology that speedily produces large printed signage, the Hiltons’ business has steadily adopted new processes and ways of working, striving to continuously add value for their clients in creating high-quality products backed by great service.
“Over time we’ve added two wide format digital printers, laminators, and a vinyl printing/plotting systems to the technology we use. The technology allows us to get the best out of Wayne’s traditional craftsmanship skills—providing the perfect outcome. What’s also important is listening closely to what the customer wants. We can then use our technology and skills to bring their ideas to life and add that little bit more.”