Terms and Conditions

Site Owner

This website is owned by Central Otago District Council, 1 Dunorling Street, Alexandra, New Zealand. This website is governed by the terms of use, privacy policy, disclaimer, and copyright provisions of Central Otago District Council.

Contact Details

See our Contact Us section for more information or use the feedback form on our Do It Online section.

Content Disclaimer

Central Otago District Council has made every reasonable effort to provide current and accurate information on this website.

However, Council does not guarantee the accuracy and completeness of all information written and cannot accept responsibility for any actions taken from this information or information provided from any external links from this site. Website users are advised to use their own judgment.

Council cannot guarantee uninterrupted and error-free access to the website and that all information downloaded from the site will be error-free or free from any defects.


Unless otherwise stated, copyright in all material on this site belongs to Central Otago District Council.

Website visitors may reproduce, store, and use the content of this website for personal, informational, and non-commercial purposes only. Any material used from this website must have the source and copyright status of the material acknowledged.

Except as stated in the above, no portion of the content of this website, including text, graphics, photos, and the Council logo, may be copied or used without the permission of the Council.

Unsolicited Electronic Messages Act 2007

All email addresses contained within this site are for the express purpose of identifying who in Central Otago District Council can assist ratepayers with specific enquiries. They are not intended to be used for the purpose of Unsolicited Electronic Messages. Such use is neither deemed nor inferred in accordance with the above act.

Terms of Use

Website users cannot make any alterations or changes that interfere with how the site currently works. This includes removing or adding any information, linking to another website, and distributing any part of it this site.


’Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites, and we suggest you review the privacy policies of those websites before using them.’


You may browse and access information contained on our website without providing personal information. This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. Council uses this information to improve and customise your browsing experience and for analytics and metrics about our visitors both on this website and other media.

This website does not use cookies to collect or store personal information such as financial transaction or bank details.

Security of web-based services

A secure method using SSL (secure socket layer) encryption is used when customers use services such as online payments.

General Data Protection Rules (GDPR)

If you are in the European Union, you have additional rights in relation to your personal data under the European Union General Data Protection Regulation (in effect on 25 May 2018). Under the GDPR you have the right to:
  • Withdraw consent. You have the right to notify the Council that you no longer want us to process or use your personal data. You can do that by contacting Contact Us.
  • Right to data portability. You have the right to obtain a copy of any personal data stored and processed by Council and you may direct Council to transfer your personal data to another controller via csv format.
  • Right to erasure/right to be forgotten. You have the right to request that any of your personal data is deleted from our records. Please note that while we can delete your personal data from our current records, data may be stored in Council inactive and archived records and will be deleted in accordance with Councils information and records management policies. In some cases, your personal data may continue to be stored in archived records of transactions or activities where Council is required by law to retain such records.
  • Right to restriction of processing. You may request that Council restrict the processing of your personal data. This may affect your ability to use or navigate some of our customer services.